Better service starts here.

At Autumn, we treat each customer like an honored guest, not an interruption. We strive to be the best. And the most helpful. We focus on turning every contact into a lifelong, win-win relationship — by exceeding expectations.

Family owned for three generations.

Our story goes back to 1933, when current CEO Curt Rager’s grandparents started selling insurance during the Great Depression. Thanks to hard work and determination, their little business survived, beating the odds by putting the customer first.

After graduating from Michigan State, Curt Rager joined the family business as a full partner in 1981. Under his leadership, it grew exponentially, blending four other insurance agencies into Autumn’s brand. After each acquisition, Curt’s team used the “Autumn touch” to retain existing customers without interruption or loss of protection.

From humble beginnings, Autumn continues to grow, handling insurance and benefits for thousands of private and commercial customers. Our clients range from individual homeowners to businesses with annual sales of $150 million and payrolls of up to 300.

Part of the family.

Baty Agency, Interlakes Insurance Agency, and E.M. Schroeder Insurance Agency are part of the Autumn Insurance family.

Let us earn your loyalty.

Our team members are good listeners. Savvy problem-solvers. And obsessed with getting you the most coverage per dollar. Personal or Business. New policy or renewal. All while making you smile in the process. To stay on the cutting edge, we continually upgrade our skill sets and embrace new technologies. Our loyal customers do the rest — by telling their friends and relatives about the Autumn difference.

close up of car headlight in driveway

Value trumps price.

Saving money is important. So, we dig deep to find cost advantages between our various carriers. But we also look for little-known discounts you may be entitled to, plus ways to reduce your risk. Our goal is lowering your premium without cutting coverage. We’ll save you bucks, but we’ll never, ever put your assets at risk.

woman smiling on a bench with her mom

More stability. More choices.

As independent, multi-line agents, we can objectively choose the best carrier for your needs. That allows us to work exclusively for you. Which means we’re on your side when you face a loss, advocating for full, prompt payment. With almost 90 years in the industry, we know who has the fastest, most reliable claims department. And because we only work with top-ranked insurers, you enjoy security and confidence. Guaranteed.

handshake

Meet the Team

Sales

Curtis S. Rager

Curt Rager, CPCU

CEO & President
See Bio ›
Dan Lubin

Dan Lubin

Account Executive
See Bio ›
Charles Walls

Charles Walls

Vice President
See Bio ›
Scott O'Neill

Scott O’Neill

Account Executive
See Bio ›
Sue Armstrong

Sue Armstrong, CIC

Account Executive
See Bio ›

Service

Shelly Bakerian

Shelly Bakerian, CISR

Residential Account Supervisor
See Bio ›
Jan Gibson

Jan Gibson

Commercial Account Manager
See Bio ›
Chris Namyslowski

Chris Namyslowski, CISR

Commercial Account Manager
See Bio ›
Sara Anders

Sara Anders, CISR

Commercial/Residential Account Manager
See Bio ›
Betsy Dyke

Betsy Dyke, REBC

Benefits Account Manager
See Bio ›
Kelly Watha

Kelly Watha

Residential Account Manager
See Bio ›
Barbara Buchalter

Barbara Buchalter, CISR

Residential Account Manager
See Bio ›
Amanda Buchalter

Amanda Buchalter

Administrative Assistant
See Bio ›
See Bio ›
Teri Panek

Teri Panek

Residential Account Manager
See Bio ›
Celeste Slackta

Celeste Slackta, CISR

Residential Account Manager
See Bio ›

Operations

Michelle McCullough

Michelle McCullough

Director of Operations/Integrator
See Bio ›
Lori Davis

Lori Davis

Accountant
See Bio ›

Real feedback from our awesome clients:

Rich Rej

Shelly Bakerian is great to work with, and always so responsive with answers to questions. No matter how busy she is, she always treats us like we are her only customers. It is great having her as our primary contact, and we are very happy with how Autumn Insurance takes care of us.

L Clark

I have had nothing but a great experience working with Celeste at Autumn Insurance and Benefits. I have my home, car and life with them and really appreciate the fantastic customer service. My car had to be totaled and Celeste made sure I had everything I needed. They even had my rental car time extended when I couldn't find another car right away! It's easy to five this insurance group 5 stars 🙂

Jeff Foster

We needed to add a vehicle to our policy and at the same time make some changes to another vehicle associated with this change, Autumn I&B as they have always done in the past, were lightning quick on getting the "new" vehicle insured and saved us some money on the quoted premium to boot! Very satisfied!! A++

Ed Neubeck

Everyone at Autumn insurance is a joy to work with. Very responsive, helpful and courteous. I would highly recommend to give them a chance. Their customer service is one that will definitely keep you coming back for more.

Frank Chavez

I've been dealing with Barbara Buchalter at Autumn Insurance & Benefits for several years now, and have always had prompt and efficient responses every time I have contacted Barb and Autumn Insurance, no matter if it was a claim or change in vehicle coverage or question.

Brandon Sundheimer

Sue Armstrong was fantastic to work with. She made the process of obtaining insurance for my small business easy and painless. The pricing came back good as well. I highly recommend Autumn Insurance, especially for small businesses looking for insurance. Chris Namyslowski was also great as well with communication towards the end of the process

Nora Prekelezaj

I have been fortunate to have business interactions with Autumn Insurance and it's associates and can not emphasize enough how great they have been to work with. Quick and informative responses any time of the day and an ease of mind knowing they will handle your gravest concerns, make them worth every penny. A++

Autumn works hard. So you can rest easy.

We’re not just here to sell you a policy — we’re here to simplify your life, protect what’s important, and manage your risks. For the short term and the long run. Home, auto, business and beyond. With nicer people, better coverage, and competitive pricing.

Reach out by phone, email, or in-person. We’ll make it easy, enjoyable, and rewarding for you. Contact us to get a quote, ask questions, or just hear insider tips on insurance.

Autumn works hard. So you can rest easy.